Cookie Policy

This web page sets out how Labmotive Ltd (which owns and operates the Remote Sampler service) uses cookies.

We ask you to consent to our use of cookies in accordance with this policy when you first visit the Remote Sampler website. By continuing to use the site, you consent to this use of cookies.

For more information about how we handle your personal information, please see our separate Privacy Policy.

Labmotive Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 16 April 2018.

What are cookies?
A cookie is a file stored on your computer by your web browser when requested to do so by a web server. This may contain a unique identifier (a string of letters and numbers) that allows our servers to identify you and hence provide an individualised service.

Cookies may be used to identify and track users as they navigate a website (giving the provider useful information about features that the users value or have problems with) and also to identify users returning to a website (avoiding the need to log in every time you visit).

We may also store information in your browser using the local storage facility it provides. This information is used in the same way as cookies and is covered by this policy. All references to cookies from this point on should be read as including all information stored in your browser about you, by whatever means.

What cookies do you use?
We use cookies and other local storage in your browser to identify you when you visit and ensure that logged-in users receive the appropriate content, and to track your navigation of our website.

Here is a specific list of what we store in your browser.

Cookies we use
Below is a description of each category of cookies that are in use, along with specific examples (including both those used for registered and non-Remotesampler.com users).

Strictly Necessary
These are the cookies that are essential for remotesampler.com to perform it’s basic functions. These include those required to allow registered users to authenticate and perform account related functions.

cookietest – checks if cookies are enabled to provide appropriate user experience.
twostep_auth – set when the user is logged in using two factor authentication.

Functionality
These cookies are used to store preferences set by users such as account name, language, and location. They are not used to track visitors on the site.

Examples:

akm_mobile – stores whether a user has chosen to view the mobile version of a site.
botdlang – used to track the language a user has selected to view popular blogs in.
wordpress_logged_in* – used to check whether the current visitor is a logged in user.
wp-settings-{user_id} – used to persist a user’s wp-admin configuration.
wp_sharing_{id} – used to track whether or not a user has already performed an action.

Performance

Performance cookies collect information on how users interact with the remotesampler.com, including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.

Examples:

ab – used for AB testing of new features.
nux_flow_name – identifies which user signup flow was shown to the user.
signup_partner_ref – tracks the source of new user signups.
signup_referrer – tracks the source of new user signups.
tk_ni|tk_ai|tk_qs – collection of internal metrics for user activity, used to improve user experience.

We maintain a separate Privacy Policy that sets out how we collect and handle your personal information.

How do I block cookies?
You can configure most browsers not to accept cookies. However, the Remote Sampler service (along with many other website) will not work properly if you do choose to block cookies.

Here are instructions on how to stop some common browsers from accepting cookies.

Chrome – choose Settings from the menu, click Show Advanced Settings… and then click the ‘Content Settings…’ button under the Privacy heading. The top section of the dialog box that is shown controls cookies, so select ‘Block sites from setting any data’.
Firefox – open your settings (called Options in Windows) and choose the Privacy section. Choose ‘Use custom settings for History’ from the dropdown menu in the History section and deselect the ‘Accept cookies from sites’ checkbox.
Safari – choose Settings and then click the Privacy section. For ‘Block cookies and other website data’, choose ‘Always’.
How do I delete cookies?
Just as for blocking cookies, most browsers let you delete the cookies that have already been stored.

Chrome – choose Settings from the menu, click Show Advanced Settings… and then click the ‘Clear browsing data…’ button under the Privacy heading. Select the checkbox labelled ‘Delete cookies and other site and plug-in data’ and then click Clear Browsing Data.
Firefox – open your settings (called Options in Windows) and choose the Privacy section. Choose ‘Use custom settings for History’ from the dropdown menu in the History section and click Show Cookies. Click Remove All Cookies.
Safari – choose Settings and then click the Privacy section. Click ‘Remove all Website Data…’.
Changes to this policy
We may update this cookie policy from time to time, and you should check this page occasionally to ensure that you are happy with any changes.

When this policy is updated, we will endeavour to contact you in advance by email and let you know of the changes that are being made.

Contacting us
If you have any questions about this cookie policy, please contact us using our contact form. Note that we cannot offer support for your particular browser so if you have questions about blocking or deleting cookies, please contact the support team for the browser you use.